Maxwin is fully transparent about your personal data – what is collected, how it is stored, and what rights you have. Find out everything in plain English.
The first condition of a trustworthy platform is the protection of its users' data.
Maxwin never sells your personal data to advertisers or third parties. Your name, contact details, and financial information are used solely to operate the platform.
Every transaction and piece of personal data is protected with 256-bit SSL encryption – the same technology used by major banks worldwide.
Maxwin only collects what is necessary to provide its services. No unnecessary data is requested or stored.
View, correct, or request deletion of your personal data – these are rights Maxwin respects and upholds.
Maxwin follows international data protection standards – not just local requirements, but global best practices to safeguard your privacy.
In the event of an unexpected security incident, Maxwin notifies affected members within 72 hours and takes immediate action.
Maxwin only collects the data needed to run the platform smoothly. Full details are provided in the table below:
| Data Type | What We Collect | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth, National ID number | Age Verification & KYC Process |
| Contact Information | Mobile number, email address | Account Verification & Notifications |
| Financial information | BKash / Nagad / Bank Account Number | Deposit & withdrawal process |
| Technical Information | IP address, device information, browser | Security & fraud prevention |
| Activity Data | Gaming history, betting records, login times | Account Management & Dispute Resolution |
There are three ways data is collected: first, information you provide directly (registration form, KYC uploads); second, data generated automatically while you use the platform (game logs, login records); and third, transaction confirmation data received from payment gateways.
Please note: Maxwin will never ask for your password, OTP, or full card number over the phone or in chat. Stay alert to any such requests.
Collected data is used solely for the following purposes:
Maxwin does not use your data to serve you third-party advertisements. Your gaming behaviour is never shared with external ad networks.
Maxwin uses multiple layers of security to protect your data:
All data transmissions are encrypted with 256-bit SSL.
SMS OTP at login – an added layer of security.
Suspicious logins and transactions are detected automatically.
Data is stored on encrypted servers with regular backups.
Maxwin uses cookies on its website and app. Cookies are small files stored on your device that help improve your experience.
You can disable non-essential cookies through your browser settings, though some features may not function as a result.
Maxwin believes your data belongs to you. That's why you have the following rights:
Contact support to request a summary of all personal data Maxwin holds on your account.
If any of your information is incorrect, update it through your account settings or by contacting support.
Upon closing your account, you may request deletion of your data (except where retention is legally required).
You can request a copy of your personal data in a readable, portable format.
You have the right to object to certain types of data processing.
In special circumstances, you may request that the use of your data be restricted.
To exercise any of your rights, email privacy@maxwin.express or reach out via the support chat. Maxwin will provide an initial response within 72 hours.
Maxwin does not retain data longer than necessary. However, certain information must be kept for a set period for legal reasons:
Data Beyond Legal Retention Limits: Data with no legal retention requirement can be erased upon request after account closure – this will be completed within 30 business days.
For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us:
If any changes are made to this privacy policy, you will be notified via SMS or email to your registered mobile number. Continued use of the platform after any changes will be considered acceptance of the updated policy.
When signing up on an online platform, we rarely stop to think about where our name, phone number, or financial details are going and how they're being used. But these are questions that genuinely matter. Maxwin We believe every member deserves a clear understanding of this.
When Maxwin asks for your mobile number at registration, it is to verify your account via OTP and to keep you informed of important updates. Your national ID is required to comply with international AML (Anti-Money Laundering) regulations and to ensure that no minors are using the platform. These are simply MaxwinThis is not a Maxwin-specific rule — it is a legal requirement across the global online gaming industry.
When you make a deposit using a bKash or Nagad number, that information is stored encrypted on Maxwin's servers. No staff member can view the full number — only the last four digits are visible. During withdrawals, your information is shared solely with the payment processor (bKash/Nagad) to complete the transaction, and goes nowhere else after that.
Data collected by Maxwin for analytics is fully anonymised. This means the platform can identify which games are most popular or which pages users spend the most time on – but no individual's identity is ever part of that analysis. This anonymised data is Maxwinhelps make the platform better.
Maxwin We do not serve anyone under 18. Age is verified at registration, and ID may be requested in cases of doubt. If we become aware that a minor has registered, the account will be closed immediately and all associated data deleted.
Maxwin There are no external links on the platform, so we have no connection to any third-party website's privacy policy. If anyone contacts you via support email claiming to be a Maxwin partner and asks for your personal information, that is an outright scam.
This privacy policy is reviewed annually, or more frequently as needed. Members will be notified in advance of any significant changes via SMS or email. Maxwin Out of respect for members' trust, changes should not be made abruptly — members deserve time to adjust.
The most frequently asked questions about privacy and account matters.
You've read Maxwin's Privacy Policy. Go ahead and create your account with confidence – your information is safe with us.